How to Fix Sound and Audio Issues in Umamusume: Pretty Derby

You launch Umamusume: Pretty Derby on your PC and the game is silent, or the audio is full of static and crackling. It ruins the experience, especially in a game where music and voice lines matter so much.

On PC, this problem is often tied to Windows sound settings, so it can usually be fixed in a few minutes. Here are four fixes, starting with the quickest.

Fix 1: Toggle Spatial Sound

Changing the Spatial Sound setting often brings the audio back.

1. Right-click the sound icon in your system tray and select Sounds.
2. Open the Playback tab, right-click your default device, and choose Properties.
3. Go to the Spatial sound tab.
4. If it’s set to Off, switch it to Windows Sonic for Headphones. If it’s already on, set it to Off.
5. Click Apply, then launch the game to test it.

Fix 2: Disable Extra Bluetooth Headphone Services

If you use Bluetooth headphones, some of their extra services can conflict with the game’s audio.

1. Open the Control Panel and go to Devices and Printers.
2. Right-click your Bluetooth headphones and select Properties.
3. Open the Services tab and turn off services such as Handsfree Telephony and Remote Control.
4. Click OK and restart the game.

Turning off Handsfree Telephony can disable your headphones’ built-in microphone. You can turn it back on later if you need it for calls.

Fix 3: Check the In-Game and Windows Volume

Sometimes the sound is simply muted or turned too low.

• In the game: Open the settings from the main menu and check that the BGM, SE, and Voice sliders are all at an audible level. Set them to 100% while you test.
• In Windows: Click the sound icon in your system tray and make sure the master volume is up and not muted.

Fix 4: Set the Correct Default Playback Device

Windows may be sending the game’s audio to the wrong device, such as a monitor or a disconnected headset.

1. Click the sound icon in your system tray.
2. Click the arrow (^) or the device name above the volume slider.
3. Select the speakers or headphones you’re actually using.
4. Launch the game after you’ve picked the right device.

Still Have No Sound?

If the four fixes above don’t work, try these extra steps:

• Restart the game completely, and then restart your PC.
• Update your audio drivers from your PC or motherboard manufacturer’s website.
• Unplug your headphones and plug them back in, or try a different USB or audio port.
• Check that other apps, such as a browser or music player, play sound normally. If they don’t, the problem is with your system and not the game.

Frequently Asked Questions

Why is there no sound in Umamusume: Pretty Derby on PC?
The most common causes are Windows sound settings, such as Spatial Sound, the default playback device, or Bluetooth headphone services.

Does Spatial Sound affect game audio?
It can. Switching it on or off is one of the first things to try if the game has no sound or sounds distorted.

Why does the audio crackle or sound like static?
Static usually points to a setting conflict, such as Spatial Sound or extra Bluetooth services. Try Fix 1 and Fix 2 first.

Do I need to restart the game after changing these settings?
Yes. Close and reopen the game after each change so Windows applies the new audio settings.

Final Thoughts

Work through these fixes in order, and your audio should come back. Once the sound is working again, you can get back to training your Uma Musume without interruptions.