How to Fix “It appears the game has terminated with an error” in Escape from Tarkov
Encountering the “It appears the game has terminated with an error” message in Escape from Tarkov is a common and frustrating crash, often caused by antivirus software conflicts or corrupted game cache files. Here are the most effective solutions to resolve this issue and get you back into the raid.
Fix 1: Uninstall Kaspersky Antivirus
This is the most well-documented cause of this specific error. Escape from Tarkov has a known conflict with Kaspersky security software.
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Action: Uninstall Kaspersky completely via the Windows Control Panel. If you wish to keep an antivirus, consider switching to a different solution like Windows Defender, which is generally more compatible.
Fix 2: Add an Exception to Your Antivirus
If you are using another antivirus or Windows Security, the game files might be being blocked.
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Action:
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Open Windows Security > Virus & threat protection.
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Under “Virus & threat protection settings,” click Manage settings.
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Scroll down to Exclusions and select Add or remove exclusions.
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Add the main Escape from Tarkov installation folder as an exclusion. The default path is typically:
C:\Program Files (x86)\Battlestate Games\BsgLauncher.
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Fix 3: Clear the Game’s Cache and Launcher Data
Corrupted local cache files can cause the game to terminate unexpectedly. A clean slate often fixes the problem.
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Action: Fully close the game and the BSG Launcher.
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Navigate to these folders in File Explorer and delete the specified contents:
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%appdata%\Battlestate Games\→ Delete the BsgLauncher and Escape from Tarkov folders. -
%appdata%\..\LocalLow\Battlestate Games\EscapeFromTarkov\→ Delete the player.log and player-prev.log files. -
%appdata%\..\Local\Battlestate Games\BsgLauncher\→ Delete the CefCache and Logs folders.
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After performing these steps, restart your computer and launch the game again. Starting with the antivirus-related fixes is recommended, as they are the most common culprits.
